If you wish to make a formal complaint regarding any part of the service that you or your loved one has received, please use the below form to inform us, so we can thoroughly investigate the matter.
* Mandatory Fields
What happens next?
We will look into the matter and contact you within 14 working days either in writing or via phone. We may contact you if we need more information.
If you are dissatisfied with the response you receive from stage 1, we will provide you with next steps which could be taken to further investigate the matter.